agent synonyms:
noun
broker, delegate, emissary, envoy, executor, old use functionary, go-between, intermediary, mediator, middleman, negotiator, proxy, representative, spokesman, spokeswoman, surrogate, trustee.
Example:
A high street estate agent has apologised after sending a letter to a homeowner wrongly claiming his online agency was going under.
Instead, he found out about the decision to introduce a female co-presenter in a phone call with his agent.